Last updated: September 13, 2026
These Terms & Conditions ("Terms") govern your access to and use of the DCW WEBTECH SOLUTIONS website and the CRM, ERP, HRMS, WhatsApp API, SMS/RCS, mobile app development, and related services ("Services") offered by DCW WEBTECH SOLUTIONS ("we", "us", "our", "the Company"). By accessing our website or engaging our Services, you agree to be bound by these Terms.
By browsing our website, submitting an enquiry, or signing an agreement or proposal with us, you confirm that you have read, understood, and agree to these Terms. If you do not agree with any part of these Terms, please do not use our website or Services.
We provide custom software development and digital solutions including CRM development, ERP systems, HRMS solutions, WhatsApp Business API integration, SMS & RCS messaging solutions, mobile application development, and website design and development. The exact scope, deliverables, timeline, and cost of any project will be defined in a separate proposal, quotation, or agreement between DCW WEBTECH SOLUTIONS and the client.
You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this website by any third party. You must not attempt to gain unauthorized access to any part of the website, servers, or networks connected to it.
Unless otherwise agreed in writing, all content on this website, including text, graphics, logos, and the DCW WEBTECH SOLUTIONS brand and logo, is the property of DCW WEBTECH SOLUTIONS and is protected by applicable intellectual property laws. Upon full payment for a custom project, ownership of the specific deliverables will transfer to the client as agreed in the relevant project agreement, unless it incorporates our pre-existing frameworks, tools, or libraries, which remain our property and are licensed for the client's use.
Clients engaging our Services agree to:
Pricing, payment schedules, and milestones for any project will be set out in the applicable quotation, proposal, or invoice. Unless otherwise agreed, an advance payment may be required before work begins, with the balance payable as per agreed milestones or upon completion. Late payments may result in a pause of ongoing work or support until dues are cleared.
We aim to deliver projects within the timelines communicated during the proposal stage. Timelines are estimates and may be affected by factors such as delayed client feedback, scope changes, or third-party dependencies (such as hosting, domain, or API providers). Any change in project scope may result in a revised timeline and cost.
We strive to deliver high-quality, reliable software and services. However, our website and Services are provided on an "as is" and "as available" basis, and we do not warrant that they will be uninterrupted, error-free, or completely secure. Any bug-fix or support period for a delivered project will be as specified in the relevant project agreement.
To the maximum extent permitted by applicable law, DCW WEBTECH SOLUTIONS shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business opportunities, arising out of or related to the use of our website or Services. Our total liability for any claim relating to a project shall not exceed the amount paid by the client for that specific project.
Either party may terminate an ongoing project agreement as per the terms set out in the relevant proposal or contract. In the absence of a specific clause, either party may terminate with written notice, with the client remaining liable for payment of work completed up to the date of termination.
Our website and solutions may reference or integrate with third-party services such as WhatsApp Business API, SMS/RCS gateways, payment gateways, hosting providers, or social media platforms. We are not responsible for the content, policies, or practices of these third-party services, and your use of them is subject to their own terms and privacy policies.
These Terms shall be governed by and construed in accordance with the laws of India, and any disputes arising out of or relating to these Terms or our Services shall be subject to the exclusive jurisdiction of the courts at Delhi, India.
We may revise these Terms from time to time. Any changes will be posted on this page with an updated "Last updated" date, and continued use of our website or Services after changes are posted constitutes acceptance of the revised Terms.
If you have any questions about these Terms & Conditions, please contact us:
DCW WEBTECH SOLUTIONS
Dichaon Kalan Rd, Najafgarh, Delhi, 110043
info.dcwwebtechsolutions@gmail.com (Support)